Terms & Conditions
Terms and Conditions for Viking and Swiss
Effective Date: 13/10/2025
Jurisdiction: United Kingdom
Welcome to Viking and Swiss. These Terms and Conditions govern your use of our website and your purchases from our store. By accessing our site or placing an order, you agree to be bound by these terms.
1. About Us
Viking and Swiss is an online retailer specialising in hobby gaming products, including tabletop games, miniatures, paints, and accessories. Our registered business address is 84 Warwick Road, Kenilworth, CV8 1HL.
2. Eligibility
You must be at least 18 years old or have parental/guardian consent to use this site and make purchases.
3. Products and Availability
All products are subject to availability. We reserve the right to modify or discontinue items without notice. Product images are for illustrative purposes only.
4. Pricing and Payment
Prices are listed in GBP and include VAT where applicable. We accept payment via secure third-party providers (e.g. Square, Stripe, PayPal). Orders are confirmed only after payment is successfully processed.
5. Shipping and Delivery
We ship within the UK. Delivery times are estimates and may vary. We are not liable for delays caused by couriers or customs.
6. Returns and Refunds
You have the right to cancel your order within 14 days of receipt under the Consumer Contracts Regulations. Items must be unused and in original packaging. Refunds are processed within 14 days of receiving returned goods.
7. Intellectual Property
All content on our website—including images, logos, and text—is the property of Viking and Swiss or its licensors. You may not reproduce or use it without permission.
8. User Conduct
You agree not to:
- Use the site for unlawful purposes
- Attempt to gain unauthorised access to our systems
- Post or transmit harmful, offensive, or misleading content
9. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from your use of the site or products. Our total liability is limited to the amount paid for the product.
10. Privacy
Your personal data is handled in accordance with our Privacy Policy. By using our site, you consent to such processing.
11. Changes to Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date.
12. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Us
For questions or concerns, contact us at Customer.service@vikingandswiss.co.uk